Accessibility Statement

Our Commitment

Air Source Home Comfort is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard navigation support throughout the website
• Alternative text for images
• Clear heading structure for easy navigation
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Focus indicators for interactive elements
• Descriptive link text
• Form labels and error messages

In-Person Services

We are committed to providing accessible customer service to all of our clients. Our technicians are trained to communicate effectively with customers who have various accessibility needs. Please let us know when scheduling your appointment if you have any specific accessibility requirements, and we will do our best to accommodate them.

AODA Compliance

As an Ontario-based business, we comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation. We are committed to meeting the communication needs of people with disabilities and will provide information and communications in accessible formats upon request.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and remediate any accessibility barriers. If you encounter difficulties accessing any part of our website, please contact us and we will provide the information in an alternative format.

Continuous Improvement

We are committed to ongoing accessibility improvements. We regularly review our website and services to identify potential barriers and implement solutions. Our team receives training on accessibility best practices to ensure we maintain high standards.

Feedback

We welcome your feedback on the accessibility of our website and services. Please let us know if you encounter any accessibility barriers or have suggestions for improvement. Your input helps us serve you better.

Contact Us

If you need assistance or would like to provide accessibility feedback, please contact us:

Alternative Formats

If you require information from our website in an alternative format, please contact us and specify the format you need. We will work with you to provide the information in a way that meets your needs.