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Privacy Policy

Last updated: January 2026

Introduction

Air Source Home Comfort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

  • Name, email address, and phone number
  • Mailing address and service location
  • Payment and billing information
  • Service history and preferences
  • Communications with our team

Automatically Collected Data

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our HVAC services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage trends
  • Detect, prevent, and address technical issues
  • Schedule and manage service appointments

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, scheduling software, and marketing platforms. These parties are obligated to keep your information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Air Source Home Comfort
Email: info@airsourcehomecomfort.com
Phone: 705.606.4328
Serving Barrie, Collingwood, Muskoka, and surrounding areas